FAQ

CANCELLATION REQUESTS

Orders immediately go into production and cannot be canceled. Once you receive your order, you may return or exchange it within 21 days of delivery.
See our Returns & Exchanges page.


ON WHAT TYPE OF PAPER DOES 527 PHOTO PRINT?

Our art print paper is premium quality, 255gsm with a lustre finish that is in between a matte and gloss finish. It's the perfect amount of shimmer to highlight the soft pastel colors of most of our prints. Like luxury fine art brands, all 527 photo art prints are printed at a commercial printing lab with archival ink that is guaranteed to last 100+ years so you can cherish your art for a lifetime.  We chose this paper because we believe it is a wonderful balance between quality and affordability.


CAN I CREATE A CUSTOM ORDER?


Since we're a small, family owned business, we're not able to accommodate custom orders at this time but we often offer special discounts for purchasing 3 or more art prints. Keep an eye out!

 

HOW ARE ORDERS PACKED FOR SHIPMENT?

All orders are securely packed so they arrive safely. Art prints over size 20x30 are gently rolled and shipped in tube.

 

HOURS OF OPERATION

Monday-Friday 9am-5pm CT.

Emails are answered during this time frame but, occasionally, will be answered in the evening and on the weekends.